Privacy Policy

Last updated: January 30, 2026

At Furnglade, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal Identification Information: Name, email address, phone number, billing address, and shipping address
  • Payment Information: Credit card details and billing information (processed securely through third-party payment processors)
  • Order Information: Purchase history, product preferences, and transaction details
  • Communication Data: Information from your correspondence with our customer service team
  • Technical Information: IP address, browser type, device information, and browsing behavior on our website

How We Collect Information

We collect information through various methods:

  • Directly from you when you create an account, place an order, or contact us
  • Automatically through cookies and similar tracking technologies when you browse our website
  • From third-party services that help us operate our store and process transactions

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and delivery
  • Communicate with you about your orders, account, and customer service inquiries
  • Send you marketing communications about products, promotions, and updates (with your consent)
  • Improve our website, products, and services
  • Prevent fraud and enhance security
  • Comply with legal obligations and enforce our terms
  • Analyze website usage and customer behavior to optimize user experience

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business, including payment processors, shipping carriers, email service providers, and website hosting services
  • Business Partners: Shopify and other platforms that power our online store
  • Legal Requirements: Government authorities or other parties when required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings, but disabling cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order and transaction records are typically retained for accounting and legal compliance purposes.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to the personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information (subject to legal obligations)
  • Objection to or restriction of certain processing activities
  • Data portability
  • Withdrawal of consent for marketing communications

To exercise these rights, please contact us at info@furnglade.com. We will respond to your request within a reasonable timeframe as required by applicable law.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Please see our California Privacy Notice for detailed information about your rights and how to exercise them.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Store Name: Furnglade
Company: Zhangzhou Sanzhiji E-commerce Co., Ltd.
Business Address: Room 304, Building 1, Fuhai Yangguang, 316 Tengfei Road, Xiangcheng District, Zhangzhou City, Fujian Province 363000, China
Customer Service Phone: +86 137 9969 2290
Customer Service Email: info@furnglade.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)